Ordering
Send a purchase order by email to customercare@wholesaledito.com. For new accounts, we process the PO after Cash Before Delivery payment is received. For accredited accounts, we process the PO on confirmation.
We accept orders per case, not per piece. There is no fixed minimum across all products, but some items have a minimum case quantity. This is shown on the product page and confirmed in your quotation.
Yes. Two options. For a standard list, use the Request for Quotation form. For large corporate orders, upload your list as a CSV through the Specialized Corporate Bulk RFQ page. Both produce a structured quotation with case pricing, availability, and a reference number.
Quotations are generated automatically. Standard requests are returned in under a minute. Large corporate orders are handled through the Specialized Corporate Bulk RFQ page, which also processes automatically.
Yes. Visit our showroom at Molave St., Progressive Village, Tagapo, City of Santa Rosa, Laguna 4026. Walk-in and pick-up are allowed. Open Monday to Saturday, 7:00 AM to 6:00 PM. Closed on Sundays and Philippine public holidays.
No. Our Biñan location is for tech and fulfillment operations only. It is not open to walk-ins. For visits, use our Santa Rosa showroom.
Payment
For non-accredited accounts, Cash Before Delivery is the only accepted method. For accredited accounts, we accept Cash Before Delivery, GCash, Maya, bank transfer, Cash on Delivery, Post-Dated Check, and Corporate Purchase Order with Net 7, Net 15, or Net 30 terms.
Yes, for accredited accounts only. We offer Net 7, Net 15, and Net 30 terms. A Post-Dated Check is required as a payment guarantee upon delivery.
Prices are VAT-exclusive. The 12% VAT is added on the official Sales Invoice.
We match payments to orders through NOFEE Direct Settlement at the moment they are posted on our corporate bank account. If the names do not match, NOFEE cannot match the payment to the PO record, and the order is held until the mismatch is resolved.
Delivery
We deliver to Metro Manila, Laguna, Cavite, and Batangas. For delivery outside these areas, contact us at customercare@wholesaledito.com. We handle some out-of-area requests through partner couriers on a case-by-case basis.
For new and non-accredited accounts paying by Cash Before Delivery, delivery takes 3 to 7 business days after payment is received. For accredited accounts, delivery takes 2 to 5 business days after the PO is confirmed. Weekends and Philippine public holidays are not counted.
Delivery cost depends on the total volume and weight of your order and the destination. We calculate the fee when we confirm your purchase order and include it in your quotation.
Yes. You can arrange your own courier to pick up from our warehouse in Binan, Laguna. Pickups follow the same 3 to 7 business day lead time as deliveries. Contact us first to schedule the pickup.
We replace them at our cost. Report the damage to the delivery personnel before signing the Delivery Receipt. If you notice the damage after the vehicle has left, contact us within 24 hours with photos.
The authorized receiver you named when we processed your purchase order. If no one is available at the delivery address, the delivery does not proceed and the goods return to the warehouse.
Pricing
Pricing is per case, not per piece. We also list a per-piece price for benchmarking. Case prices are lower than piece prices. All prices are VAT-exclusive.
It is a file that contains a price list, a timestamp, and a cryptographic signature. The signature proves the file was issued by us and has not been altered since signing.
Download the manifest for the product, download our public key, canonicalize the claim object, and verify the signature with openssl. The full procedure is documented on the Verify Prices page.
A signature proves that a price list was issued by us and has not been changed since. When prices move quickly, a signed list gives buyers a way to check that the price they see came from the supplier, not from a search engine summary or a scraped page.
Account
No. Non-accredited buyers can place an order without a login, paid by Cash Before Delivery.
Go to Account Sign-In page and use the Forgot Password option. We send a reset link to the email on file. If you do not receive it, check your spam folder.
Verification
We serve business clients, not individuals. When a non-accredited buyer places an order, we verify the business details before we process the transaction. This protects our business and the integrity of our wholesale channel from fraudulent orders.
For SEC-registered companies: BIR Certificate of Registration, and an approved Purchase Order. For DTI-registered businesses or sole proprietors: DTI registration, BIR Certificate of Registration, Business Permit, and a valid Philippine government-issued ID of the owner and person of contact.
One (1) business day, once all documents are submitted.
The order is declined. If you believe the verification was done in error, contact customercare@wholesaledito.com to review the decision.
We notify you by email and by a direct message from a member of our team.
No. Wholesale Dito Store serves registered businesses only. We require business registration documents before we process any order. This applies to every buyer, with no exceptions.
No. All business documents must be current and valid at the time of the order. Expired registrations do not pass verification.
Products
Our full catalog is listed on the site and in the signed manifest index. If you need a product that is not listed, send the details to customercare@wholesaledito.com and we will check availability with our suppliers.
Yes. If we do not carry it, we can source it through our regional distributor network. Send the brand, size, and case quantity to customercare@wholesaledito.com.
Becoming a Supplier
Send your company profile, product list, and pricing to zelle@wholesaledito.com. Include your business registration details. Our procurement team reviews all submissions and responds within five (5) business days.
Becoming a Distributor
Zachem is our flagship cleaning solutions brand. Distributor applications are reviewed case by case. Send your company profile, target coverage area, and business registration to zelle@wholesaledito.com to start the process.